here's how it works...

1.

Purchase a thrifty clear-out kit from us. You will then be prompted to create an account with the thrift store so you can keep track of your items and what's sold

2.

A prepaid, addressed courier bag will turn up at your doorstep. Fill your bag with your items (our bags can fit up to 25-35 items depending on size of garments). We only accept items which are washed and in excellent condition! Please read through our terms and conditions for more information on what we accept

3.

Once your bag is ready to go, let us know, and a courier will pick-up your pre-loved treasures. After that we’ll do the rest! Your items will be photographed, measured and listed on the website. Once sold, you will receive 50% of the sale price - that's it!

Terms + Conditions

Accepted brands for Thrifty Luxe Kit

Here’s a guide to the quality and style standards for items in the Thrifty Luxe Kit.

Note: This list isn’t fully comprehensive – the Thrifty Luxe Kit is designed for brands listed here or others of similar quality and style.

Abrand

Acne Studios

Aje

Alberta Ferretti

Alexander Wang

Alice McCall

All Saints

Among The Brave

Ann Demeulemeester

Atelier

Atmos & Here

Augustine

Ava & Eve

BCBGMAXAZRIA

Bec + Bridge

Beginning Boutique

Burberry

Caitlin Crisp

Camilla & Marc

Charlie Holiday

Chosen By Tuchuzy

Christian Dior

Coach

Comme Des Garçons

Coop by Trelise Cooper

Country Road

Cult Gaia

Deadly Ponies

Dissh

Dries Van Noten

Edie

Faithfull The Brand

Fate + Becker

Fendi

Gorman

Gucci

Hansen & Gretel

Harris Tapper

Helen Kaminski

Issey Miyake

Juicy Couture

Karen Walker

Kate Sylvester

Kowtow

La Tribe

Levi's

Levi's X Ganni

Lonely

Lululemon

Maggie Marilyn

Maison Blanche

Maison Margiela

Marni

Matteau

Max Mara

Michael Kors

Miista London

Miss Crabb

Mister Zimi

Moochi

P.E Nation

Paris Georgia

Patagonia

Ralph Lauren

R.M. Williams

Rolla's

Sabo Skirt

Sacai

Sandro

Sass & Bide

Saben

Scotch & Soda

Seed

Shakuhachi

Silence + Noise

Sofie D'Hoore

Stella + Gemma

Superdry

Ted Baker

The Fifth Label

The North Face

Tommy Hilfiger

Tommy Jeans

Totême

Wrangler

Wynn Hamlyn

Zimmerman

& Other Stories

What items do you accept?

We accept quality clothing, shoes and accessories that are in excellent condition and freshly laundered. 

Please take a look at our check-list below before you send your items. If you’re unsure if your pieces match our criteria, please contact hello@thethriftstore.co.nz

  • Well-made pieces that are designed to last
  • Minimum of 5 items
  • Great condition 
  • Freshly laundered
  • Current or timeless styles
  • Authentic labels
  • Clothing, shoes and accessories only

What items do you not accept?

We do not accept:

  • Items that are well-worn, stained, have holes, piling or need mending. If we receive items in the above condition, and you have opted for them to be returned to you at your own expense, you will be notified to arrange the return of your items. If you have opted for unaccepted items to be recycled or donated, you will not be notified once they are donated/recycled.
  • Pre-loved sleep wear, underwear, bras, dressing gowns, swimsuits (unless new with tag with hygiene strip), wedding dresses
  • Counterfeit items - i.e. fake designer goods
  • Some brands including: Glassons*, Shein, Anko, Cotton On*, Primark, H&M*, The Warehouse, please email us if you are not sure hello@thethriftstore.co.nz *unless new with label
  • Mens and childrens clothing 

What happens if my item(s) do not sell?

If your item doesn't sell after 6 weeks, we will reduce the price for 3 weeks. After this period, if you have opted to have your items returned at your own cost, we will contact you to process the return. Payment costs for postage must be made before items are returned.

If you have opted to have your items donated to charity, we will donate them and you will not be notified.

Do you accept drop-offs?

Yes we do accept local drops offs - please get in touch hello@thethriftstore.co.nz to enquire

How much will I receive?

You will receive 50% of the total selling price minus GST

When do I get paid?

You will be paid within 5 days of your item(s) selling)

Do I need to set-up a consignment account?

Once you have purchased your thrifty clear-out bag, you will be prompted to create a vendor account with the thrift store. This will be your personal account where you can keep track of your items, when they sell, and see your pay-outs.

How many items can I sell with you?

At least 5 items are required to sell with us. You can pack as many items as you can fit into your thrifty bags 

The thrifty bag is 800X850MM and will fit roughly 35-40 items depending on size of garments

How do you determine the prices?

Prices factor in the original retail price, the overall condition, quality and season. Prices are determined by the thrift store.

When will I see my items online?

Items are listed in the order of which they arrive at the store. Please keep checking your account to see when items are listed online.

Lost/stolen parcels

Unfortunately we can not take responsibility for stolen or lost parcels, please ensure you store them in a safe place for collection.

Why do you charge for thrifty bags?

The cost charge covers our return courier fees, courier bags, printing and processing time.

Can I get a refund on the thrifty bag if my items do not sell?

No, the cost is non-refundable